4YR Premier Support

WARRANTY 4YR Premier Support

Take the complexity out of supporting today's demanding data center environments

As your organization adopts increasingly complex technologies for business-critical systems, it's become more important-and more challenging-to maintain smooth data center operations. But you don't have to face these challenges alone. Lenovo Premier Support delivers an exceptional service experience with direct access to skilled technicians who are with you every step of the way. Our industry-leading expertise helps improve the stability of your data center, freeing you to focus on business priorities.

Worldwide Premier Support service covers Lenovo data center products ranging from ThinkAgile software-defined infrastructure solutions to ThinkSystem servers, storage, and networking. Direct, technician-to-technician access helps resolve technical issues efficiently and effectively. You also benefit from Lenovo's collaborative third-party software support for your Lenovo data center infrastructure. When we diagnose a third-party software issue, our experts provide technology partners with diagnostic information to expedite problem resolution.

Your Premier Support consultant serves as your technical advocate, a single point of contact with deep knowledge of Lenovo's products and data center solutions. Proactive services such as remote system analysis head off issues before they become problems. In addition, access to online case management and a 24x7 contact center helps you resolve incidents quickly.

Let Lenovo's enterprise-class Premier Support service maximize your technology investment. We'll make it easier to keep your data center operations running smoothly so you can focus on meeting strategic business goals

• Gives you complete peace of mind and confidence in your results


• Features parts replacement service for dependable efficiency with peace of mind


• On-site support helps youlimit any downtime to the absolute minimum


• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity


• Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency


• 4 Year service duration to ensure maximum dependability and accurate results