Arcserve StorageCraft Premium Support - 1 Year - Service

StorageCraft Premium Support - 1 Year - Service
Premium Support

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

• Keeps your system optimally maintained with a predictable total cost of ownership


• Features emergency telephone support service for dependable efficiency with peace of mind


• Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency


• 1 Hour - Emergency phone consulting service response time for better accommodation with maximum reliability


• 1 Year service duration to ensure maximum efficiency and precise results