Arcserve StorageCraft Premium Support - 1 Year - Service

StorageCraft Premium Support - 1 Year - Service
Premium Support

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

• Provides reliable support to resolve all your technical issues


• Features emergency telephone support service that helps you handle any mishaps


• Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability


• 1 Hour - Emergency phone consulting service response time for timely completion with increased dependability


• 1 Year service duration to ensure maximum dependability and accurate results