Dell Upgrade from 3Y Next Business Day to 3Y ProSupport
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Improve ProductivityBenefit from hyperefficient resolution
- Self-heal before issues occur
- Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
- Next business day onsite support after remote diagnosis
- Hardware and software support, proactive issue resolution with telemetry-driven insights.
- 24x7 direct access to in-region non-scripted ProSupport engineers