HP Care Pack - Extended Service - 2 Year - Service

HP Care Pack - Extended Service - 2 Year - Service

Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more. This service is limited to one claim.

Benefits

Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more. Service is limited to one claim.

Features

Remote problem diagnosis and telephone support

Prepaid shipment to HP repair center

3-5 business day offsite repair

Prepaid return shipment

Accidental Damage Protection

• Protects your investment and adds value with increased reliability


• Features remote diagnosis service for dependable efficiency with peace of mind


• Service depot offers fast, reliable and cost-effective response


• Physical service sub type for better reliability and ensure maximum productivity


• Parts and labor service characteristics help minimize inventory costs with maximum dependability


• 7 Business Day service response time for your convenience with maximum efficiency


• 2 Year service duration to ensure maximum dependability and accurate results