Quantum Bronze Support Plan - Zone 1 - Extended Service - 1 Year - Service

Quantum Quantum Bronze Support Plan - Zone 1 - Extended Service - 1 Year - Service

The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes:

• On-site support Monday through Friday


• Next-business-day response for on-site support


• Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time


• 24/7 access to online resources


• Library firmware upgrades


• Concurrent maintenance


• StorageCare® Guardian remote monitoring

• Gives you complete peace of mind and confidence in your results


• Features phone support service that helps you handle any mishaps


• On-site support provides fast and easy approach to solve the issues


• Electronic and Physical service sub type for your convenience and ease of operation


• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity


• 9 x 5 Phone Support service availability to better accommodate your requirements and scheduling


• Next Business Day - Parts Replacement service response time for better accommodation with maximum reliability


• 1 Year service duration to ensure maximum dependability and accurate results