Quantum StorageCare Gold Support Plan - Zone 1 - Renewal - 1 Year - Service

Quantum StorageCare Gold Support Plan - Zone 1 - Renewal - 1 Year - Service

With an industry-leading class of service for organizations needing around-the-clock access to Quantum technical support, the Next-Business-Day Gold Support plan includes:

• Remote problem diagnosis and support


• Next-business-day on-site support


• Next-business-day parts exchange


• 24/7 multilingual telephone support


• 24/7 access to online resources


• Library firmware upgrades


• Concurrent maintenance


• StorageCare® Guardian remote monitoring

• Protects your investment and adds value with increased reliability


• Features remote diagnosis service that helps you handle any mishaps


• On-site support helps you?limit any downtime to the absolute minimum


• Electronic and Physical service sub type for your convenience and ease of operation


• Parts and labor service characteristics help minimize inventory costs with maximum dependability


• 24 x 7 Parts Replacement service availability for timely completion with increased dependability


• Next Business Day - Repair & Parts Replacement service response time for your convenience with maximum efficiency


• 1 Year service duration to ensure maximum efficiency and precise results